FAQ & Contact

 

🕒

How long does shipping take?

We usually ship your order within 1–3 business days.
Delivery time is approx. 2–5 business days within the EU, depending on the country.

 

📦

Where do you deliver to?

Currently, we ship within Europe. International deliveries (e.g., USA or Asia) are in planning.


🔄 

Can I return or exchange something?

Absolutely! You have a 14-day return policy.
Just email us at hinterschusterlucian@gmail.com with your order number, and we’ll take care of it.

 

💳

Which payment methods are accepted?

We accept:
– Credit Card
– PayPal
– Apple Pay

 

📧

I have a question that’s not listed here – now what?

No worries – you can contact us directly at:
hinterschusterlucian@gmail.com

We usually respond within 24 hours.